In this section



1. Introduction

Habitat for Humanity Northern Ireland, and the people we serve, depend entirely on the generosity of our supporters as well as the goodwill and trust of the public.  We are therefore committed to protecting any personal information we obtain about you, whether you are a supporter, volunteer, partner or campaigner.  We will treat each supporter fairly and according to your expressed preferences, and are committed to following good practice and data protection legislation.

We have updated Habitat NI’s Privacy Policy to reflect new legislation. It sets out how we obtain, use and protect any personal information you provide to us, whether online, via phone, text, email, post or in other correspondence.

 Our Privacy Pledge:

  • - We store your personal data securely.
  • - We ensure your data's security when dealing with banks and the postal service.
  • - We won't share your details with anyone else
  • - You can change your preferences or opt out from communications at any time.

If you have any questions, comments or want to change your mailing or contact preferences, contact or give us a call on 02892635635


2. What information will Habitat collect about me?

When you connect with Habitat to make a donation, become a volunteer, sign up for our newsletters/ request other types of material/programmes, or you telephone, email, write or engage with Habitat via our website or social media channels, we may receive and retain personal information about you. This can include information such as your name, email address, postal address, telephone or mobile number, date of birth, gender, your employer details, if you participate in payroll giving, bank account details to process donations, history of donations, correspondences and other interactions with Habitat, whether or not you are a tax payer so that we can claim Gift Aid and where directly provided by you, your associations with churches or other organisations.

We also need to collect sensitive personal information in order to protect volunteers on local and global programmes and individuals on our schools programme. Information regarding this will be provided on specific application forms and parental consent forms.

By submitting your details, you enable Habitat (and when necessary companies working for us) to provide you with services, information and activities and to raise funds.

Website Usage and Cookies

Cookies are a useful way for us to understand how supporters use our website. When you visit our website, we will use cookies to collect data from your computer or other device, such as a smart phone or tablet. Cookies are created by your web browser when you visit our website. Every time you return to our website, your browser will send the cookie file back to the website's server. They improve your experience of using our website by, for example, preserving your preference settings so that you are shown information likely to be most relevant to you, and measuring your use of the website so that we can improve it. Cookies can also be used to show you relevant Habitat for Humanity content on social media services. For more information on our use of cookies and how you can control your cookie preferences, see Habitat NI’s Cookies Policy.

We may collect information from Companies House, the Charity Commission, and information published in articles, newspapers or social media.

Tailoring our communications

We have a duty to make sure that we're spending your donations wisely, and that means doing some research and analysis to make sure that we send you the most appropriate communications, including acknowledging your past support and actions, demonstrating accountability and impact. In order to work out whom to contact, what to say and when to get in touch, we carry out the following activities:

  • - We look at information such as postcodes of supporters
  • - We look at whether donations have been given regularly


This helps us to tailor appropriate communications to you, to demonstrate the impact of your support, as well as improve your experience as a supporter.

We may use your information to invite you to become involved with us in new ways or raise funds.

Personalising our interactions with you and responding to information about you.

Major gifts require a higher level of accountability both in presenting funding proposals and in demonstrating impact. We may undertake in-house research to help us identify organisations and individuals who wish to support our work, using information donors have given us and publicly available records. We may also collect information on donors' interests, for example board memberships, hobbies, or articles in newspapers or magazines. We use this information to tailor our communications and to connect with potential supporters.

Here are some examples of the sources we might use:

  • - Public registers (eg, Electoral roll, Companies House, Land records)
  • - Articles in newspapers or magazines
  • - Subscription services (eg, Directory of Social Change,,, New Trust List service)
  • - Internet search engine results
  • - Postings on social media sites such as LinkedIn and Twitter
  • - The Charity Commission, Local Authority and government websites
  • - Public websites and blogs
  • - Professional registers

If you make a major gift to our work, we will, at the soonest opportunity, discuss and agree with you any concerns you may have about the personal data we hold and the methods of contact suitable for you. Where you do not wish to pursue such a relationship with us, we will not retain any additional, publicly sourced, personal data about you that we have used for this purpose.

Social media

Your settings or the privacy policies for social media and messaging services might give permission to access information from these sources. If we do access this data, for example to assess the effectiveness of our communications, we will not add this to your personal details that we hold. We advise you to check the privacy settings on your social media provider to ensure you are happy with the level of privacy you have chosen.

3. How will Habitat use the information you collect about me?

Habitat will use your personal information for a number of purposes including the following:

  • - Keep you up-to-date on news and the impact of Habitat’s work
  • - Enable your participation in a volunteer programme or event
  • - Ask for financial and non-financial support, such as volunteering or prayer
  • - Process donations you give us, or to support your fundraising for us, including Gift Aid
  • - Provide information or resources you have requested
  • - Provide a personalised service, such as customised website content or personalised emails
  • - Keep records of your relationship with us e.g. feedback you have given
  • - Conduct research to better understand our supporters and their views, so we can provide a better service.


4. Will I be contacted for marketing purposes?

Supporters are vital to enable Habitat’s work and as such want to keep you up to date with how your support is changing lives.


If you are a new supporter, on or after 25 May 2018, we will process your personal data on the basis of the consent you provide us with. You are free to change your contact preferences at any time by contacting us by telephone, post or email, as shown below.

If you donate, join an event or sign a petition we will send you an email receipt and or letter to acknowledge.

Our reliance on your prior support

If you are an existing supporter, as at 25 May 2018, we will continue to share information about the impact of your support in whatever way have requested. For example if you have made a donation, previously purchased goods or services, or partnered with us by volunteering, praying or campaigning. GDPR calls this legitimate interest.

Where you have previously asked us not to contact you, we will continue to respect your contact preferences.

Contact us

If you wish to contact us either to obtain information about our work, to change your preferences or to update your information please email us at, call 028 9263 5635 or write to us at Habitat for Humanity NI, Riverside Centre, Young Street, Lisburn, BT27 5EA with the details.

You may also opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from us.


5. Will Habitat share my personal information with anyone else?

We do not share or swap your information with any other charities or organisations for the purposes of their marketing.

We will use your information within Habitat NI for the purposes for which it was obtained and to communicate with you about our work and how you can continue to be involved, unless you explicitly tell us you do not wish to receive communications from us.

We may need to share information about you to enable your participation eg as a volunteer travelling on the Global Village programme.  We will only share essential information with another Habitat for Humanity organisation to facilitate your participation.  Habitat for Humanity International requires that all Habitat National organisations maintain security controls to ensure that your data is stored securely.

Sometimes Habitat works with companies to process your information on our behalf.  We require these companies to comply strictly with our instructions and data protection legislation.

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).


6. How long will Habitat keep my personal/ sensitive information?

We will hold your personal information on our secure systems for as long as is necessary for the relevant activity, eg we will keep a record of donations for at least seven years.  If you request us not to send you marketing information we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.

Where you contribute material to us, e.g. via our website or in response to a particular campaign we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.

Your Rights

You have the right to ask us to stop using your information according to your preferences except where there is a legal requirement for continued processing.

You have the right to ask for a copy of the information related to you that we hold (this is called a subject access request).

If you want to ask us to amend or delete your information please contact the Data Protection Officer in writing at Habitat for Humanity NI, Riverside Centre, Young Street, Lisburn, BT27 5EA.

The accuracy of your information is important to us. If you change your address, contact details or any of the information we hold about you, please let us know by emailing

Changes to this Policy

This policy was last updated May 2018. It may be updated from time to time to take account of changes to our processes or changes to data protection or other associated legislation.  If we make any significant changes to this policy we will highlight on our website and/or may contact you directly.






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